Calling from a private number : nice way to lose business

A quick thought:

Many phone services around the world offer ‘Caller ID blocking’. This is where a number shows up as ‘Private’ when you receive a phone call.

In fact, most calls that I receive from business nowadays come with Caller ID blocking. In many cases you really wonder ‘why’? Unless you have a good reason - such as being a Pastor and not wanting to be harrassed by people you call or a government department - if you don’t reach someone the first time you call them, wouldn’t you want them to call back?

The effect of this would be pretty difficult to measure and in reality would not cause explosive effects on the business.

Get your business some style points : send your caller ID.

Another factor is this : when you are calling someone, they are much more likely to cancel a call if it is from a private number. Calls on private numbers very often tend to be those really annoying ones.

And lastly, if someone has the discourtesy to block their identity while invading your privacy, I don’t believe they deserve much courtesy returned to them.