My friend didn’t know it, but the other day I was overhearing him talk about someone - me.
Fortunately he didn’t have anything negative to say (maybe he was waiting for me to get out of ear-shot to use his best content.)
He said this:
”I love texting Mat.. every time you’re guaranteed a reply within a minute! He’s a machine! He replies every time and so quickly…”
Yeh it was a nice ego boost but stop and think for a second : can people say the same thing about you? If you’re in business how valuable would that kind of reputation be? “Whenever I contact Tom he gets back to me straight away. Every time.”
I know that I want my customers to be saying that about me.
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March 17, 2007 at 11:59 am
Larns
Haha, yes! i agree. I’m just used to my bum friends who never have credit and I never get replies. Or they just figure they’ll see me at school the next day and tell me then. I think some people just have the right mindset of “hey, I don’t want this person to think I’m a snob, I was brought up by parents who think that if someone has bothered to write a letter/email/call, you should reply asap, and in the same manner… ” or something similar, i mean normally a phone call is good enough, just to acknowledge that you got their message and thought enough of them to let them know.
I guess it’s just good manners.